Cookie Policy

This Cookie Policy explains how Grand Cash Casino uses cookies and similar technologies on our website (the "Site"). It describes what cookies are, why we use them, what types may be placed, how third parties may set cookies, and how you can control your preferences.

By continuing to use the Site, you agree that cookies may be used as described here, unless you adjust your settings or withdraw consent where applicable.

Cookies Explained in Plain English

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help a site remember information about your visit - like whether you’re logged in, which pages you viewed, and what settings you prefer - so the experience runs smoother next time.

We may also use similar technologies (such as pixels, tags, SDKs, and local storage). For simplicity, we refer to all of these as "cookies" in this policy.

Why We Use Cookies - Better Speed, Safer Play, Smarter Experience

Cookies help us operate the Site effectively and keep it working the way you expect. Depending on how you interact with the Site, cookies may be used to:

• Keep the Site secure, detect suspicious activity, and prevent fraud
• Enable core functions like page navigation, account access, and session management
• Remember your preferences (such as language and certain display options)
• Measure Site performance, fix errors, and improve load times
• Understand how visitors use the Site so we can improve content and layout
• Support marketing and promotions where permitted by law and your settings

Some cookies are essential for the Site to function. Others are optional and are used only if you consent (where required).

Cookie Types We May Use

Essential Cookies - Power the Site and Keep It Protected

These cookies are required for basic Site functionality and security. They help with things like authentication, keeping you logged in as you move between pages, protecting accounts, and supporting payment and verification flows.

If you disable essential cookies, parts of the Site may not work properly, and certain features may become unavailable.

Functional Cookies - Save Your Preferences

Functional cookies help remember choices you make so your experience feels consistent. For example, these cookies may store preferences like region, certain display selections, or usability settings.

Disabling them won’t necessarily break the Site, but it can make the experience less personalized and may require you to re-enter preferences.

Performance and Analytics Cookies - Improve Speed and Usability

These cookies help us understand how the Site is used, which pages perform best, and where visitors may encounter issues. The information is typically aggregated and used to improve user experience, diagnose problems, and make the Site run more smoothly.

If you choose to disable these cookies, we’ll have less insight into what’s working and what needs improvement, which can slow down optimizations.

Marketing Cookies - Personalized Promotions (Where Allowed)

Marketing cookies may be used to measure the effectiveness of advertising and deliver more relevant promotional content. They can also limit how often you see the same promotion and help us understand what campaigns are performing.

Where required by law, we only use marketing cookies after you provide consent. If you opt out, you may still see promotions, but they may be less relevant to you.

Third-Party Cookies and Services

Some cookies may be placed by third parties that provide services to us, such as analytics tools, security services, payment processing support, customer support tools, or advertising technology providers. These third parties may use cookies or similar technologies to deliver their services.

Third-party cookies are governed by the third party’s own policies, not this Cookie Policy. We encourage you to review those policies when relevant.

How Long Cookies Stay on Your Device

Cookies may be:

• Session cookies - these expire when you close your browser
• Persistent cookies - these remain for a set period or until you delete them

Retention periods vary depending on the purpose of the cookie and whether it’s set by us or a third party.

Your Choices - How to Manage, Disable, or Delete Cookies

You can control cookies through your browser settings. Most browsers let you:

• See which cookies are stored
• Delete existing cookies
• Block all cookies or block cookies from specific sites
• Set rules for certain cookie types
• Clear cookies automatically when you close the browser

If you delete cookies, you may be logged out, certain preferences may reset, and some parts of the Site may not function as intended.

If you use multiple devices or browsers, you’ll need to update settings on each one.

Consent and Preference Controls

Where legally required, optional cookies (such as analytics and marketing cookies) will be used only after you provide consent. You can change your cookie preferences at any time through available on-site controls (if provided) or via your browser settings.

Withdrawing consent will not affect the lawfulness of processing based on consent before it was withdrawn.

How Cookie Settings Can Affect Your Experience

Blocking or restricting cookies may impact your ability to:

• Stay signed in as you navigate
• Use key account features reliably
• Complete certain transactions smoothly
• Receive a more tailored browsing experience
• See content and promotions that match your interests

For full details about the brand and platform experience, you can also visit our internal page: Grand Cash Casino.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Site. When we do, we’ll post the updated version on this page and adjust the effective date as needed. Continued use of the Site after updates means the revised policy applies, subject to any consent requirements.

Contact Us About Cookies and Privacy

If you have questions about this Cookie Policy or how cookies are used on our Site, contact Player Services at:

support@grandcashcasino.com

We’ll help you understand your options and how cookie preferences may affect your experience.